Mobile Service Centres travel to rural and regional communities to provide people with information and access to government services. 

What we can help with

We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

• new claims for most Centrelink payments
• updating your customer information in our records
• confirming customer documents and supporting information, such as certifying copies of birth certificates
• information about:
• how financial matters may impact your Centrelink payments
• payment and service options to suit your individual circumstances
• child support payment and service options
• rural payment entitlements for eligible farmers
• Medicare transactions
• Medicare registrations
• social work support and referrals
• self service facilities including accessing and using online accounts and mobile apps
• free hearing health checks

Our staff are specialists in rural servicing and live and work in the communities they serve.

Who we can help

We provide information, assistance and support to all rural and regional residents, including:

• older Australians
• families
• students
• job seekers
• people with disability
• carers
• farmers
• self employed people

We can provide emergency on the ground support for Australian Government disaster recovery efforts.